Guestlist & Orders
Run purchase support and check-in operations from one place.
Orders workflow
Use Guestlist > Orders to:
- locate customer purchases quickly
- verify payment and order status
- troubleshoot buyer complaints with order-level context
Tickets workflow
Use Guestlist > Tickets to:
- verify valid ticket issuance
- confirm attendee details before entry
- support gate teams with search and validation
Complimentary workflow
Use Guestlist > Complimentaries to:
- issue single complimentary tickets
- issue bulk complimentary tickets
- review audit history of complimentary access
Keep a shared support playbook so all operators follow the same escalation and refund checks.